FREQUENTLY ASKED QUESTIONS
We accept all international card payments. UAE customers can also chose Cash on Delivery (COD) payment method during checkout.
You can surf through the desired category and choose the item you are looking for, choose the item, the quantity you want, Don’t forget to choose the color carefully in case it suits the item, add the item to your cart and finally you can proceed to check out.
Yes you can cancel your order before its scheduled for delivery. Contact us immediately on +971 58 270 4445 before delivery.
Whilst surfing the website for your desired item you no need to have any account but at the checkout time you need to provide your information in order of submiting your information for the delivery and such procedures.
For International Shipping we use Emirates Post and for shipping within UAE we are suing stay home delivery service which delivers the item within 24-48 hour in all over the UAE.
Self Pick Up of the Items are also possible in case a user is willing to visit any of our branches.
Yes We are shipping internationally but make sure your country is included in the drop down list while placing order.
We already have the stock of all the goods that you see in the website, so the moment you place the order your item will be ready for shipment so the only time it will be taking will be for the shipment procedure which depends on your location. However as per the experience the local shipments do not take more than 72 hours. And international shipping depends on the destination.
You can find the track order button both on the top right corner of the website that both redirects you to the tracking order page that you have to provide your email or the order ID for the information.
or simply click here now for an easy access for the tracking.
Un-opened and un-used items in sealed original packaging can be returned for refund or exchange within 3 days of the delivery. However contact us via our contact page for more specific details about exchange & refunds.